❓ Frequently Asked Questions – IntimateKart.com​

Absolutely! We value your privacy. All orders are shipped in discreet, unbranded packaging, and your personal details are kept strictly confidential. No one will know what you ordered.

We use plain, brown or white packaging with no branding or labels related to the contents or our store. It looks like any regular courier delivery — 100% discreet.

Most orders are delivered within 2 to 7 working days, depending on your location. You’ll receive tracking information as soon as your order is shipped.

Yes! We ship to all major cities and towns across India. Remote area delivery may take slightly longer depending on courier availability.

We accept:

• Credit/Debit Cards

• UPI

• Net Banking

• Wallets

• Cash on Delivery (COD) — available in select locations

We’re here to help! Contact us within 36 hours of delivery with a clear unboxing video showing the issue. If approved, we will replace or refund your product as per our Return Policy.

Due to the intimate nature of our products, we only accept returns if:

• The product is unused, unopened

• Reported within 36 hours of delivery

• An unboxing video is provided

For full info, check our Return & Exchange Policy.

Yes. You must be 18 years or older to place an order on IntimateKart. By using our website, you confirm that you meet this requirement.

Yes, we are a trusted adult e-commerce brand committed to discreet delivery, quality products, and customer satisfaction. Your comfort and confidentiality are our top priorities.

You can reach us at:
📧 Email: support@intimatekart.com
🕒 Timings: Mon–Sat, 10 AM to 6 PM